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How we work

Four stages. Something in writing at the end of each.

The same sequence whichever door you came through, and whichever jurisdiction the matter sits in. You always know what happens next and what it costs.

The sequence

Nothing starts before you have the route in writing.

Timelines below are indicative. They depend on the jurisdiction, the matter, and on decisions taken by third parties who are not us.

  1. 1Day 1

    First conversation

    You describe the situation in your own words. We tell you plainly whether we are the right people for it.

  2. 2Days 2–4

    Route and cost

    A written note setting out the options, who is involved in each, and what each one costs.

  3. 3Week 2 onward

    Coordination

    We instruct and manage local counsel, translators and filings. One point of contact throughout.

  4. 4On completion

    Close and hand back

    Documents, a written summary of what was done, and what to watch for next.

Stage 01

Tell us what happened

You receive

  • A same-day acknowledgement with a reference
  • A named person, not a queue
  • A plain answer on whether we can help
Stage 02

The written route

You receive

  • Every viable option, sequenced
  • Cost per option, fixed where scope allows
  • Our recommendation, and why
  • Who is licensed to do what, and where
Stage 03

Coordination

You receive

  • Counsel instructed and managed
  • Documents translated and filed
  • Written update whenever a stage moves
  • Immediate notice if a timeline slips
Stage 04

Handover

You receive

  • Executed and certified documents
  • A written summary of what was done
  • Renewal and deadline calendar
  • What to watch for next
How we hold it

Four things that do not change.

In writing, always

Every stage ends with a document you keep, whether or not you continue.

One point of contact

The same named person holds the matter from first call to handover.

Priced before starting

Fixed wherever scope allows, and never varied without your written approval.

The delivery model named

You always know which work is ours and which is licensed local counsel.

Where we stop

Stage two is where most matters end, and that is a success.

Roughly a fifth of the routes we write end with a recommendation not to proceed. You keep the note either way, and you are not charged for work we did not think was worth doing.

Questions

About the process itself.

What if I only want the first stage?

That is a normal outcome. Stage one and two exist so you can find out what the route is and what it costs without committing to the rest. Many people take the written note and act on it themselves.

How do you charge across the stages?

Stage one is a fixed consultation fee, credited against the matter if you proceed. Stage two onward is quoted as a fixed fee once the scope is defined, or hourly with a written ceiling where the scope genuinely cannot be.

Who is my point of contact?

One named person for the whole matter. Where licensed local counsel carry out regulated work, they are instructed by us and report through us rather than to you directly.

What if the timeline slips?

You are told when it happens and why, in writing, rather than at the next scheduled update. Most slippage comes from a reviewing office rather than from us, and we say which.

Do you ever recommend not proceeding?

Regularly. If the route is not available or the cost outweighs what is at stake, the written note says so. That is the point of paying a fixed fee for the assessment rather than a percentage of the outcome.

Stage one

It starts with one conversation.

Forty-five minutes, fixed fee, credited against the matter if you proceed. You leave with the route in writing whether or not you instruct us.